Discord server owners need to be on their toes to retain & attract members. Here are some tools to help them with server management.
According to recent reports, Discord has more than 300 million registered accounts. More than 140 million active monthly users interact with each other on over 13.5 million servers.
These numbers mean that Discord community managers and marketers must provide great customer support to retain their users. This helps build brand image and increase sales, making the enterprise stand out among the competition.
Unfortunately, with so many tools available, it's hard to find the best ones to serve your needs. To save you time, we have picked the 3 best tools for ticketing, automated FAQs, and analytics that you can use right away to boost your server.
A ticket is a record of an interaction between a customer and a support team. A ticket is created when a customer query is raised. Ticketing is a system to track the status of these customer queries.
Ticketbot is a Discord support bot that manages tickets on a server. It can be customized to serve specific support requests by the user.
Ticketbot streamlines the process of creating, distributing, and resolving tickets. It allows moderators to manage and resolve support tickets efficiently.
BotDisco is a flexible, one-stop solution for server owners. It lets them manage user onboarding, moderation, customer support, and engagement. They can save time while making the user experience more satisfying.
Blaze gives marketers powerful CRM and analytics tools to enable them to grow their communities. They can track community KPIs, evaluate campaigns, and manage users at scale. Blaze can also be seamlessly integrated with Discord and Twitter.
Some of Blaze’s features are:
At Blaze, we’re committed to using new-gen tools that help managers analyze and build communities on Discord and other popular Web3 platforms. To discover more, register on Blaze today.