Support and Social Inbox

Engage with your audience easily across multiple social platforms; leverage AI to auto-respond efficiently, for  timely and personalized interactions.

Centralize and Manage Your Social Conversations

  • Unified Inbox: Blaze allows you to handle social inquiries and support requests across all your channels, including Twitter, Telegram and Discord.
  • Automated Responses: Leverage AI-powered automation or create custom workflows to provide timely responses.

Foster Collaboration and Improve Customer Experience

  • Collaborative Support Workflows: Streamline your support processes with automated ticket routing and escalation functionality.
  • Measure Efficiency: Evaluate the performance of your support team.