Support and Social Inbox

Manage your social interactions seamlessly with Blaze. Stay organized and engage with your audience across multiple social platforms. Leverage AI to auto-respond to messages, mentions, and comments efficiently, ensuring timely and personalized interactions.

Centralize and Manage Your Social Conversations

  • Unified Inbox: Blaze allows you to handle social inquiries and support requests across all your channels, including Twitter, Telegram and Discord.
  • Automated Responses: Leverage AI-powered automation or create custom workflows to provide timely responses.
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Foster Collaboration and Improve Customer Experience

  • Collaborative Support Workflows: Streamline your support processes with automated ticket routing and escalation functionality.
  • Measure Efficiency: Evaluate the performance of your support team, track key metrics like response time and customer satisfaction, and identify areas for improvement.
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