"Blaze has powered our community with our support bot Alva! The bot powered by Blaze's AI, handles all community FAQs and answers questions from lore, seriously leveling up our response game and giving back so much time to the support team. The community loves her"
Nikki, Marketing & Community

Challenges & Results

By implementing Blaze's FAQ Bot, Tatsu experienced a 40% reduction in response time.

Community overrun with many repetitive inquiries

Blaze's FAQ Bot auto-responds to all FAQs, reducing response time by 40%

Challenging to find automated solutions that build brand connection

Support bot branded as a character of the game adding to the lore

Round the clock moderator coverage needed to respond to high message volume

20% less moderator coverage required due to efficiency gains